PRIVACY

Privacy Policy for Formal Financial Website & App

Effective Date: October 1, 2024

1. Introduction
Formal Financial ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use the Formal Financial App ("the App") or website. Please read this policy carefully to understand our views and practices regarding your personal data and how we handle it.

2. Information We Collect
We collect the following personal information when you use our App:

• Name
• Email address
• Password
• Mailing address
• Phone number

3. How We Use Your Information
We use the information collected to:

• Provide, maintain, and improve our services.
• Communicate with you about your account and provide customer support.
• Send relevant notifications and updates regarding the App.
• Comply with legal and regulatory obligations.

4. Data Retention and Deletion

• Standard Users: You can delete your personal information at any time through your account settings. Once deleted, we will remove your data from our systems, except as required by law.
• Customers Under Financial Advisory Contracts: If you are a customer with a formal investment advisory agreement, we are required by law to retain your information for a period of five (5) years after the termination of the agreement. This is in accordance with Investment Advisers Act of 1940, and you must agree to these terms before using our advisory services. Your data will be stored securely during this time and will only be accessed for compliance with legal obligations.

5. Data Security
We use industry-standard security measures, including encryption, firewalls, and secure databases, to protect your data from unauthorized access, disclosure, or destruction. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights
You have the right to:

• Access, correct, or update your personal information.
• Delete your information, unless it is required to be retained for legal purposes.
• Withdraw consent for data processing where applicable.

7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. If we make any changes, we will notify you by email or through the App.

8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us below: